Shipping and Return Policy

Our goal is to dispatch your online order on the same, or next working day.  If any items are temporarily out of stock, we will contact you of the delay, and advise you when your items have been shipped.

Shipping times

For DOMESTIC (Australia wide) allow approximately 7 working days, and for INTERNATIONAL (Rest of world) shipping, please allow 14-21 days.

Shipping Costs

DOMESTIC (Australia wide)
Domestic orders are shipped via Australia Post.  Delivery costs are calculated and applied to orders at checkout by weight and destination.  For up to 3kg is $13.90 delivery anywhere within Australia.

INTERNATIONAL (Rest of world)
International orders are shipped via Australia Post Airmail services.  Delivery costs are calculated and applied to orders at checkout by weight and destination.

Returns

We want you to be completely satisfied with your purchase.  Due to the nature of products listed, however, we have a strict no return policy unless there is an error or problem with manufacturing of the product or products.  If there is an error with the product, please contact us and we will provide a refund or exchange the item/s.

Payment

All sales must be paid in advanced to reserve the goods requested. The accepted payment methods are:
* Paypal for Credit Cards
* Australian Orders – Payable by Direct Deposit

Please note;  All prices are quoted in Australian dollars.

All transactions must have your full postal address accompanying any information for both authorisation and in order for us to post your goods.
If you are shopping from anywhere other than Australia, place your order and your credit card company will convert the transaction to your own currency.
Once payment is received in full we will endeavor to ship as soon as possible.

Credit Card Security

All online transactions are processed through the Paypal secure server and are subject to their security system.