Frequently Asked Questions
What are the delivery charges for orders from the Online Shop?
DOMESTIC (Australia wide) Domestic orders are shipped via Australia Post. 1-3 items is approx. $3.50, 4-6 items is approx. $8.00. $13.90 for up to 3kg delivery within Australia. INTERNATIONAL (Rest of world) International orders are shipped via Australia Post Airmail services. Delivery costs are calculated and applied to orders at checkout by weight and destination.
Which payment methods are accepted in the Online Shop?
All prices are in Australian Dollars (AUD). We accept Credit Card payment via PayPal, and Direct Bank Transfer. If you don't have a credit card, remember that any Debit Card or ATM card with the VISA or MASTERCARD logo is also valid.
How long will delivery take?
Our goal is to dispatch your online order on the same or next working day but please allow 3-5 WORKING days during sale periods.If any items are temporarily out of stock, we will contact you of the delay, and advise you when your items have been shipped. DOMESTIC (Australia wide) shipping times is approximately 7 working days, and for INTERNATIONAL (Rest of world) shipping please allow 14-21 days.
How secure is shopping in the Online Shop? Is my data protected?
Credit Card Security - All online transactions are processed through the Paypal secure server and are subject to their security system. At Little Wings collection, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a customer is used to process your orders and to provide a more personalized experience on our site. For more information, check out our privacy section.
What exactly happens after ordering?
You will receive a confirmation of your order by email. Once we have received payment for your order, we aim to pack and ship your products the same or next working day.
Do I receive an invoice for my order?
A detailed confirmation of your order will be sent to you by email. You can also select to download and print your order after you checkout.